You call or write. A licensed electrician — not a salesperson — picks up. We ask what's going on, what you've already tried, and what the deadline looks like. If it's an emergency, we treat it that way and get a truck moving.
We come out, look at the panel, measure the runs, and ask questions about how you actually use the space. If the job is small and obvious, we'll quote it on the spot. If it needs design, we say what we need to put a real number together.
Your estimate includes a detailed scope of work (SOW) and itemized pricing, written in plain language: what we'll do, what we won't, what's owner-furnished, what the permits cost, and what could change the price (and by how much). Line items, not lump sums. No mystery markup.
Permit pulled in your name. Long-lead material ordered. Crew assigned and introduced — you'll know the names and faces walking through your door. We confirm the start date 48 hours ahead and send a parking, access, and utility-disconnect plan.
We work clean. Drop cloths, daily sweep, labeled circuits as we go. The lead is on site or one call away every day. Daily photo log goes to the owner — you see progress without needing to drop by. Changes get a written change order before any extra work happens.
Final walk with the owner. Panel schedule printed and left in the electrical room. Red-lined as-builts delivered as PDF. Warranty card signed: 2 years on labor, full manufacturer on parts. We pick up the permit close-out so you don't get a letter from the city six months later.
The first call is a real conversation with a licensed electrician. No form gatekeeping, no callback queue.
